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ASK AN EXPERT
Already a customer? More specific answers are available through your customer portal.
How do I become a customer?
Reach out to us to get in touch with your local Sales Representative who can facilitate the new account creation.
Where does Worldwide Produce deliver?
With our extensive fleet and routing software, we can be in nearly 100 places at once. At any point in time, our trucks can be anywhere from Bakersfield to the Mexico border, across to Las Vegas, and anywhere in between. With deliveries to customers in more than 200 cities, and routes throughout the day and night six days a week, we can ensure all orders are completed on-time and in full.
I’m looking for a specific product, how can I find out what Worldwide Produce carries?
You can browse our products page here! For more detailed catalog information, please contact us to get connected with a local Sales Representative who can assist you in exploring our complete product catalog.
Does Worldwide Produce offer locally grown products?
We’re passionate about produce and even more passionate about relationships with our farmers and customers and connecting the two through the best available seasonal, locally grown produce. That’s why we’ve created our Farmer’s Market Program – an opportunity to bring a true farm-to-table experience to life! Taste all of the beautiful produce that California has to offer and experience the excitement of seasonal changes with the freshest produce available, hand-picked to order every week!
With dedicated Farmer’s Market Specialists in-house, we connect with more than 25 local farmers on a weekly basis to keep a pulse on what’s seasonal, fresh, and beautiful and then hand-pick the products to order to guarantee quality! Never stocked or stored, your order is relayed directly to the farmers who bring it to us every week at the Santa Monica Farmers Market and then we deliver direct to you the next day! From the field to your fork within 48 hours. Now that’s fresh!
Does Worldwide Produce distribute items other than produce?
With more than 6,000 SKUs, we are certainly more than just produce – we offer a complete range of high-quality, fresh produce, local farmers market finds, a full line of dairy, processed and prepped items, frozen products, specialty foods, hand-crafted and imported goods, paper products and cleaning solutions. We are always expanding our product offerings to meet the needs of our growing customer base.
What are Worldwide Produce’s food safety protocols?
Just like our customers, we are driven by a passion for quality in our service and the product we offer. Outside of procuring the best possible products, to us, this means having a strong commitment to best practices in food safety and sustainability throughout every aspect of our operation. Learn more about our food safety and certifications here.
Does Worldwide Produce have a sustainability program?
Not only do we ensure our operation takes sustainability seriously, but we also partner with producers and vendors that believe in the same high standards! We’re proud to partner with local farmers and passionate producers to take care of our planet and our industry every step of the way. Learn more about our sustainability program here.
Is Worldwide Produce certified to handle organic products?m?
Yes! In 2015 we earned organic certification through California Certified Organic Foundation. All organic products are labeled and segregated for proper storage and to prevent cross-contamination. For more info on our certifications, click here.
I’m concerned about the potential for a food recall, does Worldwide Produce have a traceability program in place?
Our Warehouse Management System allows for a high level of traceability. All items are scanned and stickered upon receipt and again prior to shipping to you. Not only does this software prevent miss-picks, but it also allows for complete transparency and traceability down to the specific lot number sent to each individual customer. In the event of a recall, we will have all pertinent information in a matter of minutes. For more information on current and historical product alerts and recalls, click here .
I want to create a seasonally inspired menu, does Worldwide Produce have information available to support my menu development?
We’re passionate about our products and have studied seasonal trends for nearly 30 years. Our knowledgeable staff can assist in supporting your menu development and provide insight on seasonal product availability and trends. Reach out to us to get in touch with your local Sales Representative who can provide our annual menu planner and more seasonal product info.
I require special delivery instructions, can Worldwide Produce still service my account?
Let us know your needs and we’ll work with our transportation team to ensure we can get your order delivered on time and in full. Contact our team to discuss your delivery needs today!
How can I place an order with Worldwide Produce?
Online | Mobile App | E-mail | Phone
However you prefer to order, we’ve got systems in place to support it! Your dedicated Sales Representative can assist you in setting up an online account, downloading or mobile app, or getting in contact with our Customer Service Specialists to take your order 7 days a week.
I have more questions, can I connect with someone at Worldwide Produce to discuss?
We’d love to connect and discuss how we can support your account and exceed your expectations! Reach out to us to get in touch with your local Sales Representative who can answer more questions and provide support in setting up a new account.